Chris H Green's Article List
Predictive dialer system - good, bad and ugly
Date: 03-08-2006 | author: Chris H Green
Predictive dialer system enables contact centers and call destination number of people on the same call even hundreds of thousands of phone numbers. They can calculate the probability of answering the phone statistiskt the living voice and the availability of institutions to respond. The end result is a very large increase in productivity in the manual calls. Depending on the campaign can increase productivity by between 100% and 400%.